Refund policy
Software Products
We offer a 30 day Refund Policy if the following requirements ARE met:
1. The Software has not been downloaded. (This is verifiable by us)
2. The License Key has not been entered by you. (This is verifiable by us)
3. The Order is not greater then 30 days old.
In the rare case there is an error on our part including our advertising, order process, etc, this will also qualify for a refund.
Refunds can be requested by logging into your account here.
If the above requirements ARE NOT met:
That sale is considered final and cannot be refunded.
It cannot be refunded because the Software has been used by you and cannot be used again by anyone else nor can it be revoked.
This is standard refund procedure for Software no matter where you purchase it.
SoftwareCW Plus
SoftwareCW Plus Membership charges are non refundable. The membership can be cancelled here.
SoftwareCW Gift Cards
SoftwareCW Gift Cards are non refundable.
User Guides and Training
User Guides and Training are non refundable.
