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Shipping Policy:
These are SoftwareCW's Standard Shipping Policies applicable only to products purchased by you
directly from SoftwareCW.
- If you ordered several items to be delivered to the same address, we may send them to you in
separate boxes to give you the speediest service.
- Tracking is available for all orders.
- All of the items we sell are available for immediate shipment from our main warehouse
or another regional warehouses across the United States. Orders will be processed and
shipped within 1 business day. All orders ordered before 10 a.m. Central Time will be shipped
the same day. Otherwise it will ship the next business day.*
- All items are available for international shipping. Please be aware buyer is responsible for all
customs fees/taxes for international orders. These fees cannot be prepaid and we have no
way of knowing how much these fees will be. You can contact your local customs office for
more information. Also note, we cannot mark the package as “Gift” and will claim the actual
order value on customs forms.
- We are able to ship to P.O. Boxes and APO/FPO address. However, please choose USPS First
Class Mail if you’re shipping to these types of addresses.
- We do not offer local pick up for items.
- We offer the following shipping methods:
| Shipping Method |
Destination |
Estimated Transit Time* |
Cost |
| USPS First Class Mail |
U.S. |
1-8 Business Days |
Free
|
| USPS Priority Mail |
U.S. |
1-3 Business Days |
$4.99
|
| UPS Second Day Air |
U.S. |
1-2 Business Days |
$19.99
|
| UPS Next Day Air |
U.S. |
1 Business Day |
$34.99
|
| UPS Standard |
Canada |
2-7 Business Days |
$17.99
|
| UPS Worldwide Saver |
Canada |
2-5 Business Days |
$39.99
|
| USPS Priority Mail International |
Worldwide |
5-30 Business Days |
$14.99
|
| UPS Worldwide Saver |
Worldwide |
2-5 Business Days |
$49.99
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*We make every effort to ship your product according to the estimated lead times. However, other factors
such as verification of payment, your shipping location, and product availability, may cause some orders to
be delayed. Remember that these estimates are for time in transit only, and that they do not apply until the
product leaves our facilities. As the delivery of your order is beyond our control once your order leaves our
facilities, we cannot assume liability for late deliveries, regardless of the delivery method you specify.
Return Policy:
These are SoftwareCW's Standard Return Policies
applicable only to products purchased by you directly from SoftwareCW.
*SoftwareCW employs a strict quality control process for all
returns. This includes verifying package contents and checking with the manufacturer
to see if the product has been registered or activated. Products that have been
activated, registered, damaged, or are otherwise unsellable are not eligible for
return, will be shipped back to you and are subject to additional shipping charges
and/or restocking fees. Once your return passes quality control your refund will be
issued within 72 business hours.
Non-Defective Returns - If you wish to return
an item for reasons other than a defect (i.e. do not not like the size or color), you
may exchange the item for another item(s) or receive a refund, less original shipping
charges. If you received free shipping on your original order, a shipping charge will
be deducted from your refund or added to your exchange. All returned items must be in
original condition received in. You must include ALL packaging materials (undamaged),
manuals, paperwork, warranty cards (not filled out) and all parts and accessories.
Return shipping will be at buyers expense.
Defective Returns - If you wish to return an item
that is defective, you may do so for exchange with an identical item. Return
shipping will be provided. Please contact us within 30 days of receipt.
After 30 days, please direct all defect concerns
to the Manufacturer.
Other Policies:
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Unless otherwise specified, all materials appearing on this
site, including the text, site design, logos, graphics, icons, and images, as
well as the selection, assembly and arrangement thereof, are the sole
property of this Store., Copyright © , ALL RIGHTS RESERVED.
You may use the content of this site only for the purpose of shopping on this
site or placing an order on this site and for no other purpose. No materials
from this site may be copied, reproduced, modified, republished, uploaded,
posted, transmitted, or distributed in any form or by any means without our
prior written permission. All rights not expressly granted herein are
reserved. Any unauthorized use of the materials appearing on this site may
violate copyright, trademark and other applicable laws and could result in
criminal or civil penalties.
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We accept the following credit cards: Visa,
MasterCard, American Express, and Discover. There is no surcharge for using
your credit card to make purchases. Please be sure to provide your exact billing
address and telephone number (i.e. the address and phone number your credit card
bank has on file for you). Incorrect information will cause a delay in processing
your order. Your credit card will be billed upon shipment of your
order.
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This site may contain links to other sites on the Internet
that are owned and operated by third parties. You acknowledge that we're
not responsible for the operation of or content located on or through any
such site.
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For a multiple product order, we will make every attempt to ship all products contained in the
order at the same time. Products that are unavailable at the time of shipping
will be shipped as they become available, unless you inform us otherwise. You
will only be charged for products contained in a given shipment, plus any
applicable shipping charges. You will only be charged for shipping at the rate
quoted to you on your purchase receipt. The entirety of this shipping charge
may be applied to the first product(s) shipped on a multiple shipment
order.
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Your receipt of an electronic or other form of order confirmation does not signify our acceptance
of your order, nor does it constitute confirmation of our offer to sell.
SoftwareCW reserves the right at any time after receipt of your order to accept
or decline your order for any reason or to supply less than the quantity you
ordered of any item. You are able to cancel your order if and only if your order has not been already shipped or is not being prepped for shipment. You can still return the item for a refund once received.
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These Conditions will supersede any terms and/or
conditions you include with any purchase order, regardless of whether
SoftwareCW signs them or not. We reserve the right to make changes to
this site and these Conditions at any time.
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We will ship your product as it becomes available. Usually,
products ship the same day if ordered by 5:00PM, or by the next business day
if your order is received after this time and for orders received on
Saturday, Sunday or any major holiday. However, there may be times when the
product you have ordered is out-of-stock which will delay fulfilling your
order. We will keep you informed of any products that you have ordered that
are out-of-stock and unavailable for immediate shipment. You may cancel your
order at any time prior to shipping.
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We keep your personal information private and secure. When
you make a purchase from our site, you provide your name, email address,
credit card information, address, phone number, and a password. We use this
information to process your orders, to keep you updated on your orders and to
personalize your shopping experience. Our secure servers protect your
information using advanced encryption techniques and firewall technology. To
keep you informed about our latest offers, we may notify you of current
promotions, specials and new additions to the SoftwareCW site. You may
unsubscribe from our newsletters by following the unsubscribe instructions in
any email you receive from us. When entering any of our contests or prize
drawings, you provide your name, email address and mailing address. If you
win, we will send the prize to the address entered and notify you by email.
When you enter a contest or drawing you are also included in our newsletter
list to receive notice of promotions, specials and new additions to the
SoftwareCW site. You may unsubscribe from this news list by following the
unsubscribe instructions in any email received. We use "cookies" to keep
track of your current shopping session to personalize your experience and so
that you may retrieve your shopping cart at any time.
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Other sites accessible through our site
have their own privacy policies and data collection practices. Please consult
each site's privacy policy. Our Store is not responsible for the actions
of third parties.
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SoftwareCW shall automatically charge and withhold the
applicable sales tax for orders to be delivered to addresses within Iowa. For
orders shipped to other states, you are solely responsible for all sales
taxes or other taxes.
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In the event a product is listed at an incorrect
price due to typographical error or error in pricing information
received from our suppliers, SoftwareCW shall have the right to
refuse or cancel any orders placed for product listed at the
incorrect price. SoftwareCW shall have the right to refuse or
cancel any such orders whether or not the order has been confirmed
and your credit card charged. If your credit card has already been
charged for the purchase and your order is canceled, SoftwareCW
shall immediately issue a credit to your credit card account in the
amount of the incorrect price.
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